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We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW together with the Health Care Complaints Commission (HCCC). When managing complaints, we ensure that our assessment and decision making processes are...
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
Glossary of key terms
This section contains glossary of key terms used by Health Professional Councils Authority and the councils.
Frequently asked questions FAQ
This section includes some of the frequently asked questions about access to information.
Agency Information Guide Access to information
Under the Government Information (Public Access) Act 2009 (GIPA Act), each NSW Government department and agency is required to publish an annual Agency Information Guide. The guide sets out the structure, functions and role of a council. It also explains how you can...
Your privacy
The Health Professional Councils Authority and councils hold the information about complainants and practitioners, policy and planning documents, documents on internal administration, documents about appointments to various statutory positions. We are committed to...
This online form is for anyone to make a complaint about a registered health professional or student in NSW. Please read this important advice before you begin so you know what information we need in order to properly consider your complaint. Note : This online...
The Chiropractic Council of New South Wales is made up of four members, including chiropractors and a legal member. Staff employed by the HPCA provide administrative, clinical and legal advice and services to support decision-making by the Council and its delegates in...
Our legal information section is a guide to the legislative and regulatory environment in which decisions are made under the Health Practitioner Regulation National Law (NSW) .
You can make a complaint to us or to the Health Care Complaints Commission. You need to make your complaint in writing. You can make a complaint using our online complaints form or by downloading and completing complaints from which you can send to us by post or email...